We appreciate your trust & we are committed to act with utmost care. By visiting amrutbooks.com you are accepting the practices defined in their policy.
The information collected from customers helps us to have personal relationship & improve your shopping experience. Any information you give us is stored with utmost care & security. This information helps us in serving you better. Needless to say we are bound to co-operate fully when situation requires us to do so, like by law or legal process, we have to provide information about our customers. Further we have the liberty to share the non-personal information with our marketing team, advertising agencies or any other similar parties for research & advertising purposes. Also e-mail id's of Tell a friend's will be used for new arrivals, promotions, etc.
Amrutbooks.com does not sell products for purchase by children. All products concerned to children have to be purchased by adults. Involvement of parent or guardian becomes necessary if you are under eighteen. The movement you choose to visit amrutbooks, dispute if any, over the private policy is subject to this notice including limitations on damages & arbitration of disputes & application of law to Bangalore jurisdiction. As per the market requirements we have to bring changes in our business from time & again. This will lead to the change of notice too & the information we gather now might change as per the needs of our policy then. We request to check our website frequently to see the effective changes from time to time. All contents on our site such as logos, icons, images, compilation of data's, & software are prohibited to copy without our permission in written.
The access to our site is limited & for personal uses only. No part of the site can be modified without our written prior consent. This site or any part of it may not be reproduced, duplicated or exploited for any purpose without taking written consent from amrutbooks.com
Our Order Policy
As soon as an order is authorized for payment, you will receive e-mail confirmation for the same. This will indicate your order no, which you can refer later for checking the online status of your order.
Even if an order is confirmed ,the price of the product might change if the supplier/publisher decides to change the MRP of the product .In such cases ,amrutbooks.com , shall not be liable and the customer will have to bear the difference in price.
For Orders which have more than 10 product quantities, shipping charges might be applicable on case to case basis on the sole discretion of "amrutbooks.com" management. In such cases, customers will be called and informed about the same.
In case of cancellation and refund due to error from the customer, the customer will be charged upto 7% on Debit Card/Net Banking transactions and upto 15% on Credit card transactions off the total order value. Orders that Weigh more than 8 kgs, delivery shall be made by Bus /Lorry service, where Customer will have to go to the Bus/Lorry depot and collect the parcel. Prior information of the same will be informed to the customer.
OUR RETURN POLICY
Returning of defective / damaged item
If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly enclose a note stating the reason for the returns. Also state your order no & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return note please advice us whether you would like a replacement or a refund. This facility is only for goods bought from us. Return of any defective / damage item should be done within 7 days from the date of the receipt of the shipment to our working office:
Amrut Exclusive Medical Books,
B-18 Indrasan Complex, 1 Jaora Compound, Opp. MY Tempo Stand,
Please make note:
The return courier charges incurred by you will be refunded by us into your account. The maximum courier refund amount we can credit into your account in Rs100/-. Hence, please choose the right courier service for returning the product. Incase, the return courier amount is more than Rs100/- , kindly call our customer care support or drop us an e-mail stating the same and we shall send our courier boys for a pick up or advice you through which courier service you can return the products. Sapnaonline.com customers cannot return any products bought online at our retail outlets. Also make note that no product bought online is liable for an exchange at amrutbooks.com retail outlets.